How Can We Help?

Click "Sign Up" on the homepage and follow the prompts. You'll need to verify your email and complete identity verification to start renting or listing items.

Go to your Dashboard > Profile and click "Complete Verification." You'll need to upload a government-issued ID and verify your phone number.

Visit Dashboard > Profile to update your name, photo, bio, and contact preferences. Some changes may require re-verification.

Contact support at support@u-rentanything.com. Note that you cannot delete your account while you have active bookings or pending payouts.

Click "List an Item" in the header. Add photos, write a description, set your daily/weekly rates, security deposit, and availability calendar.

You can list almost anything you own - tools, cameras, sports equipment, party supplies, etc. See our Community Guidelines for prohibited items.

Research similar items on the platform. Consider the item's value, condition, and demand. A good rule is 5-10% of the item's value per day.

Yes, go to Dashboard > My Listings and click "Edit" on any listing. You can toggle the listing active/inactive or adjust availability.

Find an item you like, select your dates, and click "Request to Book." The owner will review and approve your request within 24 hours.

Once approved, you'll receive the owner's contact info and pickup details. Meet at the agreed time, inspect the item, and enjoy your rental!

Yes, but cancellation policies vary by listing. Check the policy before booking. Late cancellations may result in partial charges.

Document the issue with photos immediately. Contact the owner to resolve it. If needed, file a dispute through your Dashboard within 48 hours.

Payment is collected when your booking is confirmed. Owners receive payout 24 hours after the rental starts. We use Stripe for secure processing.

We accept all major credit and debit cards, Apple Pay, and Google Pay. Payments must be made through our platform.

Deposits are authorized (not charged) when you book. If no damage is reported within 48 hours of return, the hold is released automatically.

Owners receive payout 24 hours after the rental begins, minus our service fee. Payouts typically arrive within 2-3 business days.

Report damage immediately through your Dashboard. Provide photos and details. We'll investigate and may charge the security deposit to cover repairs.

Contact support immediately. We'll work with both parties to resolve the issue. The renter's deposit and payment method may be charged.

Go to Dashboard > Bookings, find the rental, and click "File Dispute." Include photos, messages, and any documentation. We respond within 48 hours.

Yes. We use encryption, secure payment processing, and never share your exact address until a booking is confirmed. See our Privacy Policy.